MasterPlay is an online casino that has gained popularity in recent years due to its vast game collection and user-friendly interface. The brand promises a thrilling gaming experience with numerous slots, table games, and live dealer options from renowned software providers.
Brand Overview
The MasterPlay website states that it was founded in 2019 by experienced professionals in the online gambling industry. The company has since established itself as a reputable operator with licenses obtained from various jurisdictions worldwide. Although this information may be subject to change, we have found no indication of master-play.ca any regulatory issues or controversies related to the brand’s operation.
MasterPlay operates on an instant-play platform that supports multiple languages and currencies, catering to a global player base. The website boasts a sleek design and intuitive layout, making it easy for newcomers to navigate through various sections and find their desired games.
Registration Process
Creating an account with MasterPlay is relatively straightforward. Interested players can click the "Sign Up" button located at the top right corner of the homepage. This will prompt them to fill out a registration form requiring:
- Email address
- Password (at least 8 characters long)
- First and last name
- Country of residence
- Mobile number
A confirmation link is sent via email upon successful submission, allowing users to activate their account.
Once logged in, new players have the option to claim a welcome bonus or deposit funds directly into their wallet. Additional features like autolocking accounts for security concerns and user preferences are also present throughout the platform.
Account Features
Members of MasterPlay can take advantage of several perks once they start playing:
- Personalized dashboard : Displays current balance, wagering requirements, and available bonuses.
- Transaction history : All deposits and withdrawals recorded with detailed dates and amounts.
- Wager tracking : Detailed breakdown of bets placed in different games to monitor betting habits.
Furthermore, users can access their account information at any time from the "Account" tab within My Account section which allows updates on:
- Profile data
- Contact details (email and phone number)
- Change password options
Additionally, players have direct access to their current wagering requirements, providing clear insight into bonus terms.
Bonuses
MasterPlay offers various incentives to attract new customers and retain existing ones:
- Welcome Bonus : Up to 100% of first-time deposits, with a maximum amount of €200. An additional 50 free spins are granted for NetEnt’s "Starburst."
- Deposit Match Bonus: A recurring offer that rewards players between 25-75% match on subsequent deposits.
Note that each bonus carries specific wagering requirements (30x – 70x), which must be fulfilled within the stipulated timeframe, typically seven days.
Regular promotions are also announced via email, offering daily free spins for popular slots and other perks. MasterPlay’s Bonus Rules provide detailed information regarding bonus terms, which players should carefully review.
Payments & Withdrawals
Supported payment methods include:
- Visa
- Mastercard
- Maestro
- Skrill (formerly Moneybookers)
- Neteller
Players can fund their accounts through instant deposits using debit/credit cards. The processing time for payments made via card is relatively quick, taking less than 24 hours to appear in the player’s wallet.
Withdrawals have a slightly longer processing period of approximately two working days and are subject to verification before being processed by MasterPlay.
Please note that users may be requested to provide documents to confirm their identity for withdrawals above €2000 or when required as per applicable jurisdictional regulations.
MasterPlay charges zero fees on most transactions, except in the case of specific currencies such as Japanese Yen where a small conversion fee applies.
Game Categories
The games section is divided into several categories:
- Slots : 500+ options from various providers including classic three-reel slots.
- Live Dealer : Roulette (American/French/European), Blackjack, and Baccarat with real-time updates provided by Evolution Gaming.